Delivery Information

Order Processing

Orders are generally processed and dispatched within 1 working day (Mondays to Saturdays). Orders received on a weekend or public holiday will be dispatched on the next working day. Delivery times are estimates and not guaranteed, and may take longer if the shipping address is remote, during national holidays and under other circumstances.

Orders received after the cut-off time will be processed on the next working day. Same Day Delivery orders placed after the cut-off time are guaranteed to be delivered on the following day. All cut-off times are in UAE local time (Gulf Standard Time). You may be contacted by our delivery partner to confirm your address and schedule the most convenient time for delivery. The courier may also contact you when your order is out for delivery. Your delivery may be delayed if we are unable to contact you.

Delivery to Saudi Arabia

Please note that any order over 1,000 SAR will require customer’s full name as per their national ID, their ID number, and the ID expiration date.

Riyadh

Standard Delivery is available to Riyadh and takes 1 – 2 working days, depending on whether the order is placed before the cut-off time of 3:00 PM. Orders placed before 3:00 PM are normally delivered on the next working day. Standard Delivery costs 35 SAR, and we offer free Standard Delivery on all orders over 200 SAR. Cash on Delivery payment is available for all orders. Orders to Saudi Arabia will be subject to 15% VAT which will be added automatically at Checkout.

Other Areas

Standard Delivery is available to all locations in Saudi Arabia and takes 2 – 4 working days, depending on whether the order is placed before the cut-off time of 3:00 PM. Orders placed before 3:00 PM are normally delivered within 2 to 3 working days, but may take longer to remote areas. Standard Delivery costs 35 SAR, and we offer free Standard Delivery on all orders over 200 SAR. Cash on Delivery payment is available for all orders. Orders to Saudi Arabia will be subject to 15% VAT which will be added automatically at Checkout.